As a valued current and future customer, we would like to share the components of Pacifica Trucks’ business continuity plan, specifically addressing the COVID-19.
Pacifica’s management team has been taking the below steps to ensure our operations remain uninterrupted, while safeguarding the safety of our employees and business partners:
We have separated our teams at our two southern Californian locations (headquarters and operations) and have put in place controls to keep these populations of employees separate. The concept is, if one of our headquarters associates becomes impacted, we do not cross contaminate the operations’ team, and vice versa.
We also have employees representing each Department working remotely from home to ensure our company stays fully operational, as all our primary operating systems are hosted in “the cloud”.
We shared and implemented information regarding CDC COVID-19 guidelines, background, symptoms and preventive actions for our offices. Also, sanitizing products were distributed and placed at the offices.
All business travel has been cancelled or postponed to avoid office exposure.
The combination of a specific COVID-19 Business Continuity Plan, remote work capability, and the temporary physical separation of our staff and drivers has been put in place to ensure we can continue to deliver our drayage services to our valued customers. All shipments are being continuously monitored. You have 24/7 access to your shipments status via our website or simply call or email your Pacifica customer service representative. Our team of Port drayage experts are available to support your needs in these times of uncertainty. Pacifica is continuously monitoring the situation at the LA/Long Beach Port Complex through daily HTA news and will update you should the situation change.
Links To Organizations Providing Information And Regular Updates On The Coronavirus Outbreak:
• World Health Organization (International)
• Centers for Disease Control and Prevention (CDC, National)
• California Department of Public Health (State)
• Los Angeles County Department of Public Health (County)
• Orange County Public Health Care Agency (County)
• Long Beach Health and Human Services (City)